Privacy Policy

1. Introduction

At Sonali Stationery, we are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our store in Dhaka or visit our website.

2. Information We Collect

We may collect personal details when you make a purchase, request a quotation for office supplies, or contact our support team. The types of information we collect include:

• Contact details: Your name, email address, and phone number.
• Business information: Company name and business address for corporate orders.
• Delivery details: Shipping address, postal code, and specific delivery instructions.

3. How We Use Your Information

The information we collect is strictly used to improve your shopping experience and ensure smooth fulfillment of your orders. Specifically, we use your data to:

• Process transactions and arrange deliveries across the Dhaka Division and beyond.
• Respond to inquiries, customer service requests, and supply quotations.
• Communicate important updates regarding your orders or changes to our policies.

4. Data Protection & Sharing

We respect your privacy and do not sell your personal data to external marketing companies. We only share necessary information with trusted third-party service providers (such as local courier services) exclusively for fulfilling your orders. We maintain physical and digital safeguards to ensure your information remains secure.